Terms & Conditions

  • All orders to be confirmed in writing
  • All quotes include delivery as priced
  • Any drawings accompanying quotes must be signed along with the order
  • VAT at the prevailing rate
  • Payment strictly 30 days unless settlement terms agreed
  • The goods remain the property of the company until payment is made
  • Delayed payment through no fault of the company may be subject to a surcharge
  • Normal delivery 4-6 weeks depending on stock
  • For bespoke items please allow up to 8 weeks
  • Delivery will be made to stores unless otherwise requested
  • Goods must be examined at the time of delivery and any discrepancies noted on the delivery note
  • The customer must inform the company of any short delivered goods at the time of receipt
  • Claims will only be considered if this procedure is followed
  • If delivery is made to other areas at the request of the recipient then adequate storage facilities must be provided
  • Lost time by (hereafter referred to as the company) as a result of storage not readily available, will result in a surcharge of £30.00 per man hour for lost time
  • Unless otherwise agreed in the company offer, the price quoted for fitting of units into an area do not include removal of existing units
  • If the area has not been prepared /cleared then the charge for removal is £30.00 per man hour
  • Fitting will be to the plan/drawing agreed by the customer and the company
  • Changes to this plan by the customer, which have not been agreed, may incur charges
  • Disconnection and connection of mains services will not be undertaken by the company
  • Any extra charges incurred by the company will be invoiced separately
  • After a fitting date has been agreed between the customer and the company, cancellations must be formally notified at least 3 days before
  • Failure to do this may incur travelling expenses, staff costs and vehicle costs at the company’s rate