Terms & Conditions
- All orders to be confirmed in writing
- All quotes include delivery as priced
- Any drawings accompanying quotes must be signed along with the order
- VAT at the prevailing rate
- Payment strictly 30 days unless settlement terms agreed
- The goods remain the property of the company until payment is made
- Delayed payment through no fault of the company may be subject to a surcharge
- Normal delivery 4-6 weeks depending on stock
- For bespoke items please allow up to 8 weeks
- Delivery will be made to stores unless otherwise requested
- Goods must be examined at the time of delivery and any discrepancies noted on the delivery note
- The customer must inform the company of any short delivered goods at the time of receipt
- Claims will only be considered if this procedure is followed
- If delivery is made to other areas at the request of the recipient then adequate storage facilities must be provided
- Lost time by (hereafter referred to as the company) as a result of storage not readily available, will result in a surcharge of £30.00 per man hour for lost time
- Unless otherwise agreed in the company offer, the price quoted for fitting of units into an area do not include removal of existing units
- If the area has not been prepared /cleared then the charge for removal is £30.00 per man hour
- Fitting will be to the plan/drawing agreed by the customer and the company
- Changes to this plan by the customer, which have not been agreed, may incur charges
- Disconnection and connection of mains services will not be undertaken by the company
- Any extra charges incurred by the company will be invoiced separately
- After a fitting date has been agreed between the customer and the company, cancellations must be formally notified at least 3 days before
- Failure to do this may incur travelling expenses, staff costs and vehicle costs at the company’s rate
- Last updated on 3rd Feb 2021